Privacy Policy

This privacy policy is for this website www.vanessadelicafe.co.uk and served by Josh Harrison Media governs the privacy of its users who choose to use it. The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

What Information We Collect
Vanessa Delicatessen & Café Ltd may collect personal information relating to an enquiry or order. This can include name, address, email, contact number and may also include any additional information as well as additional contact details of individuals of businesses relevant to carrying out the requested work. The website also uses cookies to collect information to monitor website usage.

Cookies
Like most websites our site uses cookies to monitor visitors to help improve the website. If you do not wish to allow cookies been used you can disable the cookies in your internet browser, however this may prevent some aspects of the website working correctly.

Google Analytics: This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's cookies information http://www.google.com/cookies

Namesco: This website is hosted by Namesco who also use cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Namesco's privacy policy here for further information https://www.names.co.uk/info/terms/cookies

How We Use Information We Collect
Vanessa Deli Café will only use the data you have provided to contact you regarding enquiries, orders or ongoing work. We may also contact you with relevant information regarding previous enquiries or work. If you have requested to join our mailing list we may also use this information to contact you with news and updates.

When We Share Your Information With Third Parties
Vanessa Deli Café will only share information with third parties on your request or if required to do so by law.

Accounts & Tax
Your basic contact information may be included on invoices and tax information submitted to accountants.

How We Protect Your Data
Our Website uses standard industry security practices including SSL (Secure Socket Layer) transmission technology to send data via our HTTPS server. While this technology encrypts data sent via the website we cannot guarantee that this is 100% secure and would recommend caution if sending sensitive personal information.

General contact information such as name, address, email and contact number are stored digitally in password protected systems. Any sensitive information is stored in encrypted folders.

Analogue records may also be kept in a locked office with no public access.

How Long Do We Keep Your Data
Basic contact information such as name, address, email and contact number will be kept a minimum of six years for invoicing and tax purposes.

Additional information relating to work may be kept up to a year after competition of that work.

Any sensitive information will be kept only as long as necessary to complete the work requested.

Your Right To Be Forgotten
You have the right to request that we delete all the information we store on you. This may not include basic contact information for tax purposes within the six year period. Vanessa Delicatessen & Café Ltd cannot delete your information from third party companies and you would need to contact them directly.